How we work

The interpersonal aspect is very important for us. We want that our customers feel well taken care of and looked after. Take a look at how we work.

In order to achieve this goal, we explain the details and technical background to our clients. So that everyone understands what we are talking about even without prior knowledge.

In addition to our decades of experience, each of our projects lives from the people who are involved in it. Because mutual respect and understanding leads to the best teams. This is how we achieve the goals of our customers and make them successful.

Everything you need

A successful website is more than just the technical implementation. Help with questions, protection from possible problems and of course the right content are just as important.

Development

With us you will get the perfect website and e-commerce solution for your requirements, which is based on the WordPress standard code. Request whatever you want from us:

New Website
WooCommerce– and WordPress-Migration
Individual Themes and Plugins
Systemintegration (ERP, CRM, payment partner, interface in general)
Internationalization (text and function)
Subscriptions, bookings, etc.

Support

Let us solve those pesky little problems. It’s easy with our support package:

Make sure your website is always up to date.
Quick support by phone, email or Slack.
No waiting for offers and approvals.
Increase the support hours according to your needs.

Maintenance

Protect your website and avoid downtime – not to mention lost revenue. Thanks to regular maintenance, everything runs smoothly:

Monthly maintenance, running a test page.
Non-disruptive updates.
Identify problems before they arise.
No minimum term. Cancellation always possible!

Content

After the technical implementation, we support you in the search engine-friendly implementation of your content – text and image:

Writing texts according to your specifications
Research and write complete articles
Optimizing texts for search engines
Writing blog posts
Optimizing images

Let’s be honest!

If you could do it yourself, you would do it.

But that is not always possible. Your business is growing. Your team is very busy. Your employees don’t have the necessary WordPress and WooCommerce skills to implement a website or store themselves. Search engine optimization is a closed book for you. So what could be more natural for you to get website support?

And this is where Kybernetik Services comes into play!

Our 6-step Plan To Success

Step by step we bring your project from the idea to the very real homepage. According to your wishes, we create your website from start to finish.

Step 1
Free initial consultation

Start with a phone call and let us answer your first questions. Because the worst contact is the one you don’t have.

Step 2
Project Plan

How do we implement your wishes? We coordinate details with you and your in-house team. Then we break down the tasks: Into tasks, milestones and, of course, costs.

Step 3
Start

It’s time to start. We start to turn your idea into reality. Step by step we go the way of realization with you. We are happy to take over the helm until completion.

Step 4
Intermediate Results

You will receive the interim results regularly. So you always know at what point the project is. The agile (= flexible) development allows you to adapt the progress to your needs at any time, without risk.

Step 5
Go Live

It’s time to show the world that your idea has become a reality. If you want, we will give you a tutorial on how to customize and add content in the future. We will support you with our team even after the Go Live. You decide – there are no surprises.

Step 6
Maintenance and Support

We offer you our aftercare so that your website remains accessible during operation and there is no downtime. We are there for you with backups, regular updates and constant contact by phone, email or Slack.

No experiments

A website includes updates and extensions. Often, however, developers work on the productive page of their customers. Without taking into account that updates can cause problems. In addition, the programming of new functions can take several days. As a result, a website either looks unfinished or has to go completely offline.

From our point of view, this approach is not only unprofessional but negligent. Because no developer knows in advance what effects his work will have.

At Kybernetik Services, we don’t see our customers’ websites as a playground to test things out and hope that everything goes well. We work on our local development systems first. Only when everything has been put through its paces we deploy the changes to a protected test site. On this site, our customers check the adjustments and inform us of any change requests. Only when everything has been approved, we transfer the new program code to the production site. Without the risk that the website is suddenly not accessible!

In this process, we version all work steps in Bitbucket. This enables us to undo adjustments afterwards or to quickly detect unwanted changes due to malware.

We work with

No Gag Contracts

Since many of our customers have already had their (mostly bad) experiences with developers and agencies, we understand how difficult it is to decide on a new provider. The disappointments of poor results and overpriced services is widespread.

Therefore, there is no risk with us. Neither in terms of technical implementation nor financially. A good WordPress developer can step in and take over our work at any time.

We do not tie you down to contracts and long terms. We are a service provider and our goal is to “serve you” (we mean that!). If for any reason you no longer want to work with us, that’s no problem. Because we don’t want to force any customers to stay with us.

You only pay for the work done up to that point, you get all the data and documentation, so you can hire a new developer at any time. We are also happy to carry out a proper handover to your future developer.

Find out how we work together!

Book a free consultation now